SuperAwesome uses Tipalti.com as their payment portal. Your AwesomeAds account manager will help you register for a Tipalti account. Once you have an account, you can upload your invoices and monitor your payments in Tipalti.
What is Tipalti?
Tipalti is an accounting software financial technology business that provides consolidated accounts payable and remittance services for businesses needing to pay their suppliers. It automates the process of managing, executing and reconciling the entire process of making outbound payments to partners.
Accounts Payable has not been outsourced. SuperAwesome own the process and are responsible for getting your payments to you according to your payment due dates. The payments will be transacted by Tipalti, following instructions from SuperAwesome.
Invoicing process overview
- Upload your invoice in Tipalti.
- SuperAwesome will be notified of the new invoice and begin the review and
approval process. - You can view the status of all your invoices in your account, as well as your payment history.
- SuperAwesome may dispute your invoice if any details are incorrect, you will be notified of any disputed invoices immediately.
- You will be notified when we have initiated payment of an invoice, and notified again when it has been paid.
Payment process overview
- Your payment terms begin on the day the invoice is uploaded to Tipalti, rather than the invoice date.
- Payment runs occur on the 1st and 15th of each month.
- Each invoice is paid on the next available payment run after the due date generated by Tipalti.
- Depending on your payment method, you may not receive the funds until 3-5 days after the date it is shown as processed in Tipalti .
If you have questions regarding payment terms and schedules, please refer to the payment terms in your signed Publisher Marketplace Agreement. For any other concerns or questions, contact your AwesomeAds account manager or email [email protected].
Register for a Tipalti account
- Contact your account manager. They will ask for the name and email address of the person in your organisation who will be creating and uploading invoices.
- Within 48 hours, an email will be sent to the designated person containing their username (their email address), a temporary password, and a link that enables them to sign up to Tipalti. They will be prompted to reset their password before signing in.
Set up your Tipalti account
The first time you log in to Tipalti, the Payment details menu option is selected, and you are prompted to complete the 4-stage registration process:
- Enter your contact and address details as they appear on your bank records, and then click Next.
- Select your preferred Payment Method and Payment Currency, and then enter the details of the bank account into which payments will be made. Note that Bank Name must be the same as Company name in the Address details:
- Enter your tax information. This should be supplied via a W8 form in the US, and VAT registration information in the UK:
- Done!
At any time, you can change your registration details. Click Payment details, and then click Next through to the part you need to edit. Click Edit to enter editor mode.
When you have finished editing, continue to click through to the final confirmation in the Done view.
Now that you are registered in Tipalti, you can start uploading your invoices.
Create an invoice
You can upload an invoice as a PDF, JP(E)G, BMP, or TIF(F). The invoice should include the invoice address, invoice date, invoice number, amount, and a description.
Please ensure all invoices are directed to:
SuperAwesome Trading Limited
Golden Cross House
8 Duncannon Street
London, WC2N 4JF
If invoices are not directed to this address, there may be a delay in payment.
Upload an invoice
Once an invoice has been uploaded, it cannot be changed or deleted. If you need to change an invoice, contact your AwesomeAds account manager or email [email protected].
- Click Invoices in the main menu to display the Invoices History view, and then click Upload an invoice:
- Upload the invoice from your file browser. If successful, a confirmation message is displayed below the Upload an invoice button.
- SA will be notified of the new invoice and begin the review and approval process. This includes scanning the invoice to capture revenue amounts and the due date.
- If any details are incorrect, SA may dispute your invoice. You will be notified of any such disputes immediately.
- The review and approval process may take some minutes. During this time, the Status will be ‘In process’.
- Until the process is complete, some fields in the invoice history may be blank. As the review and approval process continues, additional invoice details will be added. For example, initially only the Invoice date and Due date may appear, followed by the Payor (‘SuperAwesome Trading Limited’). followed by the Invoice number and Amount.
View all invoices
Click Invoices in the main menu to display the Invoices History view. It displays all invoices in your account:
The invoice Status can be any of the following:
| Invoice status | Description |
|---|---|
| In process | The invoice is either: ● Being reviewed ● Pending approval ● Approved and waiting to be included in SuperAwesome’s next payment run |
| Disputed | The invoice is being disputed by SuperAwesome. An email explaining the reason for the dispute is sent to the email address linked to the account. |
| Scheduled for payment | This status appears only if SuperAwesome submits payment in advance of the due date and instructs Tipalti to complete it on the due date. |
| Submitted for payment | SuperAwesome has submitted payment for the invoice and the funds are in the process of being transferred. Depending on the payment method selected, it may take a couple of days until the invoice is paid. |
| Paid | The funds were successfully transferred. |
In the Invoices History view, you can:
- Sort the view on any column, ascending or descending, by clicking the column heading.
- Download an invoice in the same format in which it was uploaded.
View payments
Click Payments in the main menu to display your Payments History:
Payment Status can be any of the following:
| Status | Description |
|---|---|
| Paid | The funds were successfully transferred. |
| Deferred | Payment is deferred. SuperAwesome will send an email explaining why this has happened. |
| Rejected | Payment has been rejected. SuperAwesome will send an email explaining why this has happened. |
| Submitted | SuperAwesome has submitted payment and the funds are in the process of being transferred. Depending on the payment method selected, it may take a couple of days until the invoice is paid. |
In the Payments History view, you can:
- Export the payment history to Excel.
- Sort the Payments History view by approval date. Click on the Approval date column heading to display this pop-up:
Tick the required Sort checkbox. Alternatively, you can select a specific date to report on.
